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Service Flow
01
Pre sale service
Technical consultancy for compressed air systems, site processing planning, confirmation of technical parameters, equipment selection, and guidance for air purification solutions.
02
After-sale service
Establish a service file tracking system, provide equipment operation and maintenance support according to equipment operation status and customer needs, offer equipment fault handling and maintenance services, and improve the spare parts supply system and spare parts inventory capacity. The company's after-sales service engineers will respond within 30 minutes after receiving the customer's equipment failure declaration. Whether it is pre-sale, in-sale, or after-sale, the company will do its utmost to provide relevant technical support as long as the user requires technical assistance and consultation regarding the equipment.
03
Sale in service
Service installation, machine alignment, and trial running; on-site processing solutions; daily operation and maintenance training; guidance on energy-saving option selection and remote-control solutions.
04
Value added services
Filing system for service tracking; operation and maintenance support according to equipment running status and customer needs. Backed by a perfect supply system and adequate spare parts inventory, we provide comprehensive repair and maintenance services for all aspects of the equipment. Our engineers will respond within 30 minutes after receiving a customer's report. We endeavor to provide technical support to customers at any stage of sales.
